Don Dodge (via Jeff Clavier) reports on 7 features enterprise software needs. The interesting point is that they can just as easily apply to non-enterprise software. Isn’t this part of realising the independant and powerful nature of employees? Realising they aren’t cogs or resources? That we are demanding ownership of the tools we use in our companies.
The 7 features:
- Instant Value to customers - solve a problem or create value with the first use
- Viral adoption - Pull, not push. No direct sales force required
- Minimum IT footprint, preferably none. Hosted SaaS is best.
- Simple, intuitive user experience - no training required.
- Personalized user experience - customizable
- Easy configuration based on application or usage templates
- Context aware - adjust to location, groups, preferences, devices, etc.
No more shall we use Lotus Notes because IT says we must.
